Shipping policy

ORDER PROCESSING

All orders are carefully packed and dispatched within 1–2 business days (Monday–Friday).

Once your order has been shipped, you will receive a confirmation email with your tracking details.

Please ensure your shipping address and contact details are correct when placing your order, as we may not be able to make changes once your order has been processed.

During sale periods, promotions, or peak seasons, processing times may take slightly longer. Thank you for your patience and understanding 🤍


AUSTRALIA SHIPPING

Standard Shipping — $11
Free Standard Shipping on orders over $100

Express Shipping — $15

All Australian orders are shipped via Australia Post.

Estimated delivery times may vary depending on your location and Australia Post services.


LOCAL DELIVERY (WESTERN SYDNEY)

Local delivery may be available for selected Western Sydney areas.

In some cases, your order may be upgraded to same-day delivery at no extra cost 🤍


INTERNATIONAL SHIPPING

We currently offer international shipping upon request.

Please contact us at salam@wearhadiya.com with your full address, and we will arrange shipping for you inshaa Allah 🤍

Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.


ORDER TRACKING

Once your order has been dispatched, you will receive a tracking link via email to follow your parcel’s journey.


DELIVERY DELAYS

While we aim to deliver orders within the estimated timeframes, delays may occasionally occur due to postal services, customs processing, or peak periods.


NEED HELP?

If you experience any issues with your order or delivery, please contact us at:

📧 salam@wearhadiya.com

We’re always happy to assist 🤍